As stated under section 8 of our Terms and Conditions, delivery will be made to the address specified through our checkout when you complete your order.
Should you wish to change the delivery address after goods have been dispatched, we will require you to cover the delivery charges for the redirection, provided we can confirm that redirection is possible. The charges will be the same as the original delivery charge. Please be aware that the redirection approval is subject to your order and account status.
While we aim to despatch orders within 1-2 working days after receiving the orders , the despatch time could be 3-5 working days during busy times. Orders are aimed to be delivered within 3-5 days after despatch, via Royal Mail Tracked 48 service or using DPD. If priority shipping is used, we aim to despatch the order the same or the next working day via Royal Mail Tracked 24 service or using DPD.
We offer free delivery on orders over £40, despatched via Royal Mail Tracked 48 service or DPD.
If the delivery of the order will be refused, or it fails due to you cancelling the contract, we will refund you within 30 days for any sum that has been paid by you with respect to the goods. By exercising your right to cancel, you are required to return the goods, at your own cost. If you fail to return the goods within 14 days, we reserve the right to charge you for any costs incurred during retrieving the goods from you.
Decor et more will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery. In this event, we will inform you of any delays as soon as possible.
If your order has not arrived 10 working days after despatch you will be eligible for a refund or replacement.